Support and Help Channels

  • 1 hour ticket response time
  • A one hour Inquiry Resolution Warranty

  • Our group of specialists will do their best to respond to your advice tickets in about 1 hour. If, however, the problem you have stumbled upon requires help from the Administrators’ =Dept,= we’ll send the ticket to the technician in charge and will write a comment to tell you.

  • Top quality support service
  • Top–quality Tech Assistance Service

  • We offer 24/7/365 client help and support via a lightning fast ticketing platform included in your Control Panel. You could e mail us whenever you want about any of the applications that come installed in advance on your virtual server, which include the selected Linux distribution, the server management panel and our in–house created Online Control Panel.

  • Intuitive help center
  • An Informative Help Section

  • Each part of the Online Control Panel that is available with no charge with your VPS includes an integrated articles base. You’ll see a selection of detailed how to content articles and a choice of step–by–step video training materials that present all the basic site managing tasks. You can easy–access them by clicking on the Help or Video keys in the right side of each Control Panel section.