Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Section

  • The Help Center section integrated into our Online Control Panel features a collection of help articles and commonly asked questions. Aimed towards fixing any common problem that you might possibly face, they are contributed by our support team of knowledgeable technicians.

  • Top quality support service
  • Tutorial Video Clips

  • If you’d like to watch how an action is performed or how a problem is taken care of, instead of just reading about it, examine our compilation of instructional video tutorials. They address a variety of issues and will help you quickly learn how to work with the Online Control Panel.

  • Intuitive help center
  • A 1–Hour Support Ticket Response Time Guarantee

  • With all our semi–dedicated servers, we offer a round–the–clock customer service with a 60–minute ticket response guarantee. Our team of capable technical support engineers will be at your disposal to respond to all the inquiries that you might possibly have. During off–peak hours, a response will be given within just 20 minutes.