A 99.9% Server Uptime
The major advantage of constructing your own shared hosting system is that you do not have to worry about compatibility issues – you configure a specific set of software apps in such a manner as to be compatible with a defined set of hardware components. The final result is something much more solid and dependable, because there are less potential chances of failure. We’ve set up our cloud hosting system using proven hardware components plus a significantly tweaked version of Security–Enhanced Linux in an attempt to set up a really risk–free environment for your personal web sites.
That’s the reason why, with all our Linux shared hosting packages plans we give you a 99.9% server uptime guarantee. This guarantee is available in all datacenters.
A 99.9% Network Uptime
If you’d like to deliver a high–end hosting service, you can barely rely on the default network configuration in a datacenter. We have built our very own custom internal network in an attempt to ensure a mega–fast connection speed with the outside world.
And because of this, irrespective of which data center facilities you opt for: our USA datacenter, our United Kingdom datacenter, in our datacenter Finland, in our Eastern Europe datacenter or our Australian datacenter, you can enjoy an assured 99.9% network uptime. And this uptime guarantee is valid with all hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
While we have given our best to decrease all possible risks with our cloud hosting packages and irrespective of the fact that we offer premium technical support, there are situations when the customer simply isn’t happy with what we are offering. Or he needs to switch to a more powerful hosting service, such as a virtual private server or even a dedicated hosting server.
This is the reason why we offer a 30–day money–back guarantee with each of our cloud hosting packages, no questions asked. If you’re not completely satisfied, we will give you a full refund.
24/7 Technical Support
If you’ve ever been forced to wait for hours to receive an answer, you know how irritating this can be, especially if your web site is at stake. Because of this, our company offers you a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our technicians will be right here for you and they will answer you within 1 hour. And the best part is that their average response time is well under twenty minutes!